1. Who we are

Retford Ghost Hunters UK (“we”, “us” or “our”) is a paranormal investigation group based in Retford, Nottinghamshire. Our website is www.retfordghosthunters.co.uk.

2. What data we collect

We may collect the following information when you use our website or book an event:

• Name and contact details (email address, phone number)
• Payment information handled securely by our ticketing partners
• Information you provide in enquiry forms
• Technical data such as IP address, browser type and pages visited

3. How we use your data

We use your personal data to:

• Process event bookings and payments
• Respond to enquiries and provide customer support
• Send updates about upcoming ghost hunts and live streams
• Improve our website and services

We will only send marketing emails if you have given your consent, and you can unsubscribe at any time.

4. How we protect your data

We take reasonable steps to keep your information secure, including using secure third-party services for payments and form submissions. We do not store payment card details on our website.

5. Sharing your data

We do not sell your personal data. We may share information with trusted service providers such as payment processors, email providers and event venues, only where necessary to fulfil your booking.

6. Your rights

You have the right to:

• Request a copy of the data we hold about you
• Ask us to correct or delete your data
• Object to certain types of processing
• Withdraw consent for marketing communications

To exercise these rights, contact us at info@retfordghosthunters.co.uk.

7. Cookies

Our website uses cookies and similar technologies to improve your experience. You can manage cookies through your browser settings. For more information, see our cookie notice.

8. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact us

If you have any questions about this privacy policy or how we handle your data, please email info@retfordghosthunters.co.uk.